TCRB eager for commercial license

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Mr. Winyou says the bank could better meet customer needs with a commercial banking license.

Thai Credit Retail Bank (TCRB) plans to become a commercial bank to better meet customer demand and expand its business.

TCRB is the only retail bank in the country to hold a retail banking license from the Bank of Thailand. It currently offers three loan products: nanofinance, microfinance and personal loans.

Managing Director Winyou Chaiyawan said the bank has been operating for 15 years, growing with local entrepreneurs.

He said most customers want a higher line of credit to allow for expansion of their business, but the bank cannot meet that level of demand due to the limitations of its retail banking license.

The bank could better meet customer needs with a commercial banking license, Winyou said.

Under nanofinance and microfinance licenses, the bank offers a maximum line of credit for loan products of 500,000 baht per customer.

For micro-SMEs (small and medium enterprises), the line of credit is over 500,000 baht.

TCRB launched personal loans as a pilot project last year and received a positive response from customers. The bank plans to officially introduce this loan product in the coming months.

He said the bank had transformed its existing digital wallet into a mobile banking app. The app is expected to launch in the third quarter of this year, Winyou said.

As part of the existing Micro Pay digital wallet platform, the bank offers transaction banking services covering remittances, QR code payments and bill payments.

Micro Pay is also a channel for contacting bank customers.

For this year, the bank plans to issue new loans worth 45 billion baht and keep non-performing loans at no more than 3% of total outstanding loans.

The TCRB will continue to provide financial assistance to customers affected by the pandemic, he said.

The TCRB on Thursday launched a new micro-SME loan product called Standby OD, offering zero interest for the first three months. The loan is only available to existing customers.

In 2021, TCRB recorded a net profit of 1.94 billion baht, an increase of 41% year-on-year.

The bank saw improvements in overall productivity, cost savings and synergies in resource management, improving its cost-to-income ratio from 49.9% to 42.3%, he said.

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